How
to Overcome 3 Main Challenges With Virtual Assistants
Working with virtual assistants (VAs) is an
innovative way to increase your productivity. The beauty of hiring assistants
is that you have qualified professionals to help out and you don't have to
worry about employee-related issues like vacation pay, Worker's Comp, etc.
However, while the concept of hiring virtual helpers may sound ideal, there are
often challenges when dealing with outsourcing project work.
In short, while outsourcing via a virtual
assistant may seem like a good idea in theory, you should be aware of the
challenges that may occur once you begin working together.
Finding Good Help
Outsourcing with the right help is the first
challenge. While many virtual assistants say they are available online, for
some reason, many bail or seem to have trouble hooking up to the web, after you
hire them (when before you hired them, they always replied promptly to your
communications). So take time to ease into new relationships.
Conduct basic background checks on any
potential virtual assistants, and this doesn't mean police checks, but rather
review online resumes, client feedback / testimonials, complete contact info
via various means like chat, domain email (with a nice website portfolio), etc.
Interview potential candidates and start on small project tasks together to
establish a foundation to hopefully grow on. If you run into communications
issues or missed deadlines, poor work quality, etc., pull back, address issues
and either get work back on track or move on with other helpers so that your
business stays in good shape.
Note: sometimes timing is just off when you
are trying to establish or grow a relationship. So move ahead elsewhere where
you can. You can usually go back to that trouble spot later to try again, if
both parties are willing and able.
Open Communications
Communication is one of the common breakdowns
in business relations. Therefore, remain in constant contact with your virtual
assistants, leaving channels open as necessary, so that you can go through
different issues step-by-step in order to resolve any breakdowns in
communication when things go wrong. This means you may need to hook up to Skype
or Gchat (Google's free chat via their Gmail account)
to quickly touch base on some issues at times.
Skills and Flexibility
Look for virtual workers who can remain
flexible, develop skills as needed and adapt to changes well. Your business
module may change, the company structure may evolve, or you may need your
helper to be flexible as your clients switch projects. Regardless of any work
issues, be sure that you have helpers who can accommodate those needs or who
are at least willing to try. Choosing VAs who are
stagnant in their skills and their ability to be flexible, or having helpers
who are unable to adapt to certain situations is a common complaint among those
who hire virtual helpers.
In conclusion, virtual assistants can be
excellent helpers for moving your business ahead in the right direction.
However, even though many of these workers are useful, it is important to
choose the right people to be on your team and projects. Therefore, in order to
overcome potential challenges, be sure take time to choose good assistants,
communicate regularly with them and effectively, and
look for helpers who are adaptable to different situations
Advance with Affordable Business Support
Services & Products, Outsourcing with Personal Virtual Assistants today at: http://www.ohiohelpgroup.com -
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